ABOUT US
SHERRI MAKEPEACE
MANAGING DIRECTOR
Sherri holds a Diploma of Lead Auditing and is an approved NDIS Quality and Safeguards Commission auditor. Sherri has over 20 years' experience as a Freelance Project Manager and teacher in the Human Service Sector, including NSW and Victorian Government. Sherri's experience as a Project Manager includes the Homelessness Action Plan, WIRE and the State Board of Homelessness NSW and brings a wealth of knowledge and skill around policy development and implementation.
It's through this experience and exposure to various agencies, that Sherri has developed a strong understanding of the challenges faced in service delivery; having a strong appreciation of quality service.​ 

For Sherri, the NDIS Auditing preparation procedure is not about paying for and providing useless cookie-cutter policies, but is about implementing systems that will drive a quality service not just to your NDIS participants, but to all of your clients. This will provide overall improved business results.
We support agencies to operate in a professional, collaborative, strategic manner with the end client, service user being at the forefront of everyone's goals.
Furthering her studies in ISO 9001, Sherri is passionate about supporting services and small businesses to develop their quality systems to operate at their highest potential.
KATIE YOUNG
CLIENT BUSINESS PARTNER

Katie supports organisations in the development and implementation of NDIS policies, procedures and systems. 

Developing strong relationships is the foundation of everything Katie does, both professionally and personally.

 

Katie believes in taking a collaborative approach with organisations, providing a tailored and meaningful service by preparing organisations for audits while strengthening their internal capacity. 

Katie holds a Bachelor of Psychological Science with first-class honours from Swinburne University and is passionate about ethics, procedures, systems and their implementation.

OUR PARTNERS

Stephanie Lee

 Architect

Stephanie is an NDIS registered provider for home modifications.

She is the designer of SDA accommodation and a registered LHA Design Guidelines Assessor.

Bliss Architecture creates and tailors homes for everybody, adding bliss to everyday tasks and lifestyle.

Magdalena 

Terlecka 

Pharmacist 

Magdalena has worked as a pharmacist in public and private hospitals for over 20 years and specialises in safety and quality improvement.

 

This includes working with teams to develop and update hospital policies and protocols, being part of quality and safety committees, and conducting internal audits against the National Safety and Quality Health Service (NSQHS) Standards.

Magdalena is a qualified Lead Assessor and NDIS Assessor, and holds a Bachelor of Pharmacy degree, is a registered practitioner with AHPRA, and a member of the Society of Hospital Pharmacists of Australia.

Kylie Hanley

Registered Nurse 

Kylie is a registered nurse specialising in and offering High Intensity needs policies, procedures information and Covid-19 advice

Shane Lowthian

Builder

Shane's experience, following completion of his apprenticeship in Melbourne, stems from 20 years in building, 17 years in carpentry, and three years of owning his business.

 

Shane started Cascade Building Co Pty Ltd after finding a niche in the market for extensions/renovations/outdoor living for clients who value a personable hands-on onsite presence.

 

Shane emphasises on flexibility and honesty to work in partnership with his clients as their DB-U Builder. 

Candice Groves

Digital and Print Marketing

Candice specialises in copywriting, website design and email marketing, but also produces various other print and online content. By developing and executing engaging and aesthetically pleasing content, Candice helps businesses to achieve their strategic and commercial goals - strengthening the brand presence and growing databases/audiences.

Her personable approach with clients allows for transparent communication, guiding businesses through their marketing strategies.

ABOUT THE NDIS
The National Disability Insurance Scheme (NDIS) Commission is a new independent agency established to improve the quality and safety of NDIS supports and services. NDIS will provide about 460,000 Australians aged under 65, who have permanent and significant disability with funding for supports and services in their communities such as doctors, sporting clubs, support groups, libraries and schools.
  • 277,155 Australians are accessing the National Insurance Disability Scheme
  • 11,504 Children receiving support through the NDIS Early Childhood Early Intervention (ECEI) approach.
  • 85,489 Australians receiving supports for the first time.
 
The NDIS Quality and Safeguards Commission (NDIS Commission) began operating in New South Wales and South Australia from 1 July 2018 and the other states except WA on 1st July 2019. WA will transition on the 1st July 2020
NDIS Certificate of Completion
VISION
To be a reputable company that operates with a quality lens to support the sector to  achieve  compliance and improved service system responses through achievable quality policies and procedures and systems.  This will result in participants and customers receiving the highest quality service that they should expect. 
Makepeace & Co will be known for quality service to support to both agencies and small businesses
VALUES
PEOPLE
INNOVATION
GROWTH
PARTNERSHIPS
ETHICAL PRACTICE
WHAT WE DO

01

POLICY

02

SYSTEMS

03

TOOLS

04

TRAINING
ASK ABOUT OUR OTHER SERVICES
Lead Auditing Services for Certifying bodies​
Policy and Procedure manual writing and implementation support
Project Management Governance Framework  in line with Prince2 Principles
NFP Freelance Project Management delivery/support
Project Guideline Development
Training development and/or delivery 

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